HTC America
HR Technology, AI & Analytics Specialist
Xindian District, New Taipei City•Full-time
About the Job
About Your Next Opportunity
HTC is seeking an HR Technology, AI & Analytics Specialist to design and implement technology solutions that address HR business needs and drive improvements across the employee lifecycle. This role sits at the intersection of human resources and technology, translating HR challenges into practical, scalable solutions powered by data analytics, automation, and AI.
You will develop expertise in HR domains including Organization Management, Performance Management, and Travel Management, owning projects end-to-end from requirement gathering through deployment and optimization to deliver measurable business value.
Job responsibilities include, but are not limited to:
1. Identify Technology Opportunities and Translate Business Needs
- Identify opportunities for improvement through technology, data, automation, or AI based on HR business needs, user feedback, and actual work scenarios.
- Analyze and break down business problems, understand user needs, and propose feasible technology solutions.
- Collaborate with HR process owners and relevant stakeholders to translate business needs into clear and actionable solution requirements.
- Explore emerging technologies such as Generative AI, Copilot, AI Agents, and chatbots, and evaluate their application value in HR service, knowledge management, workflows, data analysis, and content generation.
- Continuously explore new technologies and ways of working, assess their practical application value, and propose improvement recommendations.
2. Design and Build Technology Solutions
- Develop and optimize HR technology solutions using appropriate data, analytics, automation, AI, and digital tools.
- Use tools such as Power BI, Power Query, SQL, Python, and Power Automate to build data, analytics, and automation solutions.
- Participate in functional enhancements, system integration, and digitalization of HR systems and digital platforms to continuously improve system capabilities and user experience.
- Work with HR process owners to apply technology, data, automation, and AI to HR data, reporting, Organization Management, Performance Management, Travel Management, and other HR services.
- Analyze technology-related issues in HR systems, data flows, and business processes, identify root causes, and propose improvement plans.
3. Implement and Optimize Technology Solutions
- Participate in requirement analysis, solution design, development/configuration, testing, UAT, deployment, and post-launch optimization.
- Collaborate with HR, IT, and external technology partners to coordinate requirements, resolve implementation issues, and support solution delivery.
- Continuously optimize solutions based on user feedback, data, and actual usage.
- Take ownership of specific workstreams in technology or AI projects as needed, gradually building end-to-end experience from solution design to implementation.
- Apply successful solutions to other suitable HR business scenarios.
4. Measure Solution Impact and Scale Adoption
- Evaluate the actual impact of technology solutions on work efficiency, data quality, user experience, automation level, and decision-making capabilities.
- Measure solution effectiveness through data and user feedback, and propose further optimization recommendations.
- Document reusable solutions, tools, and best practices to strengthen HR technology capabilities.
- Explore additional application scenarios for successful solutions and scale the practical benefits of technology, automation, and AI.
Required Qualifications
- Work experience in technology, data analytics, information systems, business analytics, computer science, AI, automation, or related fields, with experience using technology and data to solve real business problems.
- Strong logical thinking, problem-solving ability, and solution-oriented mindset, with the ability to understand business needs, break down problems, and translate them into actionable solutions.
- Strong communication, collaboration, and project execution skills in both Chinese and English, with the ability to work with HR, IT, and cross-functional or international teams.
- Ability to proactively learn new technologies, with a strong focus on data accuracy, information security, and personal data protection.
Preferred Qualifications
- Hands-on experience with AI applications such as Generative AI, LLMs, AI Agents, Copilot, or chatbots.
- Familiarity with one or more tools such as Python, SQL, Power BI, Power Query, or Power Automate, or technical capabilities related to APIs, databases, cloud platforms, or system integration.
- Project experience related to AI, automation, data analytics, digital transformation, HR technology, or HRIS.
- Experience in HR, people analytics, performance management, or other HR processes is a plus.
HTC is an equal-opportunity employer that values diversity at our company. We are committed to equal employment opportunity and encourage people from all walks of life to apply without regard to race, color, ancestry, sex, national origin, citizenship, genetics, marital status, veteran status, age, gender identity or expression, religion, disability, sexual orientation, or any other status or characteristic protected by law. HTC does not tolerate discrimination or harassment at any point during our employees' and applicants' time with us, including with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, leaves of absence, and general treatment during employment.
HTC's privacy policy is posted at this link. Copy and paste to your browser for more information: https://www.htc.com/us/terms/privacy/